Frequently Asked Questions (FAQs)

1. What products does RoyalSole offer?

Asttars offers a carefully curated range of fashion and lifestyle essentials, including:

  • SNEAKERS

  • CHELSEA BOOTS

Our collections are designed to blend comfort, style, and functionality with a modern, bold edge.

2. How can I place an order?

Placing an order on RoyalSole.store

 is easy:

  1. Browse your favorite products

  2. Select your size or color

  3. Click “Add to Cart” and proceed to checkout

  4. Enter your shipping details and complete payment

Once done, you’ll receive an order confirmation via email or SMS.

3. How long does delivery take?

Orders are usually dispatched within 1–3 business days.

Estimated delivery timelines:

  • Metro Cities: 3–5 business days

  • Other Locations: 5–7 business days

  • Remote Areas: Up to 10 business days

Tracking details will be shared once your order is shipped.

4. What payment methods do you accept?

We accept multiple secure payment options, including:

  • UPI (Google Pay, PhonePe, Paytm, etc.)

  • Debit & Credit Cards

  • Net Banking

  • Digital Wallets

  • Cash on Delivery (COD) (available in select locations)

All transactions are 100% secure and encrypted.

5. Can I return or exchange an item?

Yes. We offer returns and exchanges within 7 days of delivery, provided the item:

  • Is unused and in original condition

  • Has all tags and original packaging intact

  • Is not an electronic item (unless damaged or defective on arrival)

To initiate a return or exchange, email us at Royalsolecare@gmail.com with your order details.

6. Do you sell original electronics and gadgets?

Yes. All electronics and smart gadgets sold on RoyalSole

are 100% original, quality-checked, and tested.
Warranty details, if applicable, are mentioned on the product page.

7. How do I choose the right size?

Each product page includes a detailed size guide to help you find the perfect fit.
If you’re still unsure, feel free to contact our support team for assistance.

8. How can I contact Asttars for support?

Our support team is always happy to help.

📧 Email: Royalsolecare@gmail.com
📞 Call / WhatsApp: +91 9876370073
🕒 Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM

9. Do you ship internationally?

Currently, RoyalSole ships only within India.
International shipping options will be introduced soon — stay tuned!

10. Are the product images real?

Yes. All images displayed on our website are either real product photographs or high-quality renders that accurately represent the product.
Please note that slight color variations may occur due to screen settings.